Returns & Exchanges
At Tobii Dynavox Global, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange any unworn merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing